ISSAI
Customer Support Platform & Incident Management
Connect with customers where they already work. Resolve issues faster and deliver personalized support — all within the familiar Slack environment they love.
Unified Support Hub
Manage customer communications, tickets, and incidents all in one place
Incident Management
Track, escalate, and resolve incidents with built-in SRE workflows
Analytics & Insights
Measure team performance and customer satisfaction with detailed reports
SRE Best Practices
Built-in templates for postmortems, incident response, and escalations
